Senior Service Engineer [R463]

Putzmeister is a worldwide leading solution provider for pumping, mixing and placing concrete, mortar and industrial solids. The company is well known for the quality, durability, and innovation of its products and services. With our parent company Sany Heavy Industries, we are amongst the world market leaders in our business. The Putzmeister Group develops, produces and sells machinery of high technological quality like truck-mounted concrete pumps, stationary concrete pumps, truck mixer, placing booms and accessories, mixing plants and industrial equipment, machinery for tunnel applications, mortar machines, plastering machines and screed machines. Business fields include the construction industry, mining and tunnelling, large industrial projects, power plants and sewage treatment plants, as well as waste incineration plants, all over the world.

Putzmeister is a worldwide leading solution provider for pumping, mixing and placing concrete, mortar and industrial solids. The company is well known for the quality, durability, and innovation of its products and services. With our parent company Sany Heavy Industries, we are amongst the world market leaders in our business. The Putzmeister Group develops, produces and sells machinery of high technological quality like truck-mounted concrete pumps, stationary concrete pumps, truck mixer, placing booms and accessories, mixing plants and industrial equipment, machinery for tunnel applications, mortar machines, plastering machines and screed machines. Business fields include the construction industry, mining and tunnelling, large industrial projects, power plants and sewage treatment plants, as well as waste incineration plants, all over the world.

A.  Description of the position/nature of the activity:

1) Manage the after-sales Service business of the allocated area and customers of the Gujrat Area.

2) Provide the highest level of customer service, develop long-lasting customer relationships, manage service calls,

and display a strong mind and attitude while working in the field.

3) Owning and achieving annual Revenue targets of the company in Parts & Services.

4) Ensuring the highest level of Customer satisfaction in Gujarat Area Customers

5) Warranty Claim & Service field issue reporting

4) Ability to prioritize the service calls & allocation

B.  Qualifications essential/desired:

DME/DAE/DEE -MECHANICAL, AUTOMOBILE OR ELECTRICAL